What can you do with Western Union at Advance America?
Whether you need to transfer money to friends across town or family around the globe, Western Union gets your funds there quickly and reliably.
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Send money
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Send money to more than 200 countries and territories* in minutes¹. The world is yours.
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Pay bills
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From utilities to mortgage payments, paying bills is fast and easy.
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Money orders
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A reliable and convenient alternative to cash or check.
Three ways to send money with Western Union
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Stage & Pay: Start your transfer on the WU®️ app or online. Select, "Pay in Store" and pay in cash at an Advance America location.
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In-person: Start and complete your transaction at an Advance America location. Find a store.
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Online: Start and complete the transaction online and pay with a debit or credit card.
Frequently asked questions
What are my options to send money?
- Stage & Pay: Start your transfer on the WU app or online, select "Pay In Store” and pay in cash at an Advance America location. Click here to get started.
- In-person: Start and complete transaction at an Advance America store.
- Online: Start and complete the transaction and pay online with a debit or credit card. Click here to get started.
What do I need to complete my money transfer transaction at Advance America?
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Your form of payment in-store is cash only.
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Your receiver's name as it appears on his or her government-issued ID.
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Your receiver's city/province/state and country.
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Your own government-issued ID.
Can I send money to locations other than an Advance America store?
Yes, money transfers sent from an Advance America® store can be picked up at any Western Union® agent around the world, including at another Advance America® store.
What is the receive limit for money transfer transactions at Advance America?
The receive limit is $3,000. We will provide up to $300 in cash and the remaining amount in money orders in increments of $500.
What do I need to pick up money at Advance America?
You will need the tracking number (MTCN) provided by your sender. Bring your government-issued ID as well as your phone number. This must match what was submitted by the sender.
Can I track my money transfer?
Yes, you can track your money using your MTCN from your receipt and entering it on “Track transfer” page. If you’re sending a cash payment, you can also call your local Advance America store.
How do I protect myself from fraud?
To protect yourself from fraud, always think carefully about who you’re sending money to. Generally, you should only send money to friends and family you know and trust. Never send money to someone you’ve not met in person, or for an unconfirmed emergency.
We want to help you protect your money and details. We’d advise you not to proceed with a money transfer:
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For a purchase you’ve already made online
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For anti-virus protection software
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To claim lottery or prize winnings
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To pay your taxes
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To donate to charity
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To resolve an immigration matter
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To pay for goods or services from someone who recently tried to sell you something over the phone
More About Western Union Services
*Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates are subject to change without notice.
¹Date available will be displayed on receipt for international transfers over $15. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”).
Advance America engages in the money transmission business as an authorized delegate of Western Union Financial Services, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, please contact Western Union Customer Service first at 1-800-325-6000. After contacting Western Union Financial Services, Inc. and if you still have an unresolved complaint regarding the company's money transmission services, please contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705 – telephone number 1-877-276-5554 (toll free) or visit www.dob.texas.gov for more information.
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. See terms and conditions for details.
© 2023 Western Union Holdings, Inc. All rights reserved.
The Western Union name, logo and related trademarks and service marks, owned by Western Union Holdings, Inc., are used with permission.