Advance America Celebrates 100,000 Reviews on Trustpilot
Advance America Hits Major Milestone of over 100,000 Reviews on Trustpilot with TrustScore of 4.8/5
Consumer Lender Rated “Excellent” on Leading Independent Review Platform
June 24, 2024 – Today, Advance America, a leading consumer lender, announced a significant milestone with Trustpilot, surpassing 100,000 customer reviews with a TrustScore of 4.8 out of 5.
Advance America’s 4.8/5 TrustScore is considered “Excellent,” indicating the majority of customers are highly satisfied. The TrustScore is Trustpilot’s proprietary measure of customer satisfaction based on the number of reviews, the age of the reviews, and the star rating of each review.
“Advance America’s largely positive Trustpilot reviews and 4.8 TrustScore reflect our dedication to our customers and our commitment to helping them achieve their version of financial stability,” said Laura McCutcheon, VP, Brand Marketing at Advance America. “Reviews help us to recognize our team members, identify areas of success, and understand customer concerns. We are proud to have hit such a milestone number of engaged customers on the Trustpilot platform. We look forward to continuing to provide excellent service for our customers for years to come.”
Over the last 25 years, Advance America has issued more than 157 million loans in stores nationwide and online, offering accessible and personalized financial solutions. Consumers review the company and its products and services on Trustpilot. For review details, visit Advance America or the company’s Trustpilot page.
“By engaging with Trustpilot and requesting feedback from customers, businesses can build trust, grow and improve their services,” said Vincent Petrillo, General Manager of Trustpilot US. “We’re encouraged by companies like Advance America that have demonstrated a commitment to customer voices by asking for reviews and we congratulate them on this milestone.”
About Advance America:
Founded in 1997, Advance America is a leading state-licensed consumer lender in the US. It operates over 800 storefronts in communities across 22 states, along with online lending operations, and has approximately 2,500 employees. Advance America seeks to help each customer achieve their version of financial stability in the moment and in the future through a variety of personal credit options. Please visit AdvanceAmerica.net for more information.
About Trustpilot:
Trustpilot was founded in 2007 with a vision to become a universal symbol of trust. A digital platform that brings businesses and consumers together to foster trust and inspire collaboration. We are free to use, open to everybody and built on transparency. Trustpilot hosts reviews to help consumers shop with confidence and deliver rich insights to help businesses improve the experience they offer. The more consumers use our platform and share their own opinions, the richer the insights we offer businesses, and the more opportunities they have to earn the trust of consumers, from all around the world. More than 267 million reviews have been posted on Trustpilot, with more than 1.1 million reviewed domains, and those numbers are always growing. Trustpilot has over 900 employees and is headquartered in Copenhagen, with operations in London, Edinburgh, New York, Denver, Melbourne, Berlin, Milan and Amsterdam. For more information, please visit www.trustpilot.com
